If you receive your audit and don't feel it was worth what you paid, we'll refund you in full. Simply email us with your name and the reason. We process refunds without unnecessary paperwork. We built Central Audit on the belief that the work should speak for itself.
1. Our Promise
We stand behind every audit we deliver. Central Audit is a new service, and we know that trust is earned. Our money-back guarantee exists because we are confident in the value we provide, and because we want you to feel zero risk when choosing to work with us.
If you genuinely feel the audit did not deliver value worth the price you paid, tell us and we will refund you. It's that simple.
2. Eligibility
To be eligible for a full refund:
Your refund request must be submitted within 14 days of receiving your completed audit report.
The audit must have been delivered in full (partial deliveries due to pending client information do not start the 14-day window).
One refund request per audit purchase.
3. How to Request a Refund
Simply email us with your name and the reason. We process refunds without unnecessary paperwork.
Include your name and the email address used for the purchase
Tell us briefly why the audit didn't meet your expectations. This helps us improve, but we won't argue or push back
That's it. We will confirm receipt of your request within one business day.
4. How Refunds Are Processed
Refunds are issued to the original payment method used at the time of purchase.
Processing typically takes 5 to 7 business days after we confirm your refund request, depending on your bank or payment provider.
You will receive an email confirmation once the refund has been initiated.
5. What's Not Covered
The following situations fall outside the scope of our money-back guarantee:
Requests made after 14 days: refund requests submitted more than 14 days after audit delivery are not eligible.
Additional services: if you purchased services beyond the original audit scope (such as consulting, follow-up sessions, or custom add-ons), those are not covered by this guarantee unless otherwise agreed in writing.
Implementation outcomes: the guarantee covers the quality and value of the audit report itself, not the results of implementing recommendations (which depend on many factors outside our control).
6. Partial Refunds and Revisions
If only certain parts of the audit didn't meet your expectations rather than the audit as a whole, we'd prefer to make it right first.
Let us know which sections fell short, and we will redo or expand those sections at no additional cost.
If after the revision you're still not satisfied, you remain eligible for a full refund within the original 14-day window (the window does not reset after revisions).
We believe this leads to better outcomes for everyone, but the choice is always yours. If you prefer a straight refund, that's what you'll get.
7. Cancellations Before Delivery
If you need to cancel your audit before we have delivered the report:
Before work has started: full refund, no questions asked.
After work has started but before delivery: contact us and we will work out a fair resolution. In most cases, we will issue a full refund.
8. Contact Us
For refund requests, questions about this policy, or anything else, reach us by email or phone:
Central Audit
Email: hello@centralaudit.net
Phone: +91-9176686982
Address: 1207 N Zang Blvd, Dallas, Texas 75203, United States
Website: centralaudit.net
We'll get back to you promptly during business days.